MyVUMI™ | Medical notifications | Claims by reimbursement
Welcome to your MyVUMI™ Card!
Visit this page to view important updates, including information about your policy, tips in how to file a claim, our worldwide access phone numbers, and much more.
YOUR VUMI® CANADA MEDICAL PLAN
ON YOUR MOBILE DEVICE
With MyVUMI™, you’ll be able to see your health insurance plan information, download your policy documents, access your member card, to name a few. To access MyVUMI™ go to www.myvumiportal.com or download the application depending on the operating system of your mobile device.
YOUR VUMI® CANADA MEDICAL PLAN
ON YOUR MOBILE DEVICE
With MyVUMI™, you’ll be able to see your health insurance plan information, download your policy documents, access your member card, to name a few. To access MyVUMI™ go to www.myvumiportal.com, or download the application depending on the operating system of your mobile device.
View crucial information
Plan Summary, Certificate of Coverage, Policy Wording, and other relevant documents are all available here.
Obtain your VUMI® Canada Member Card
Download a digital version of your member card from MyVUMI™. This allows you to access benefits at different medical centers.
Online claims
MyVUMI™ allows you to submit a claim or view the status or history of your claims.
Send medical notifications
Access the online form and send medical notifications for any insureds in the policy.
Make your Premium payments online
Contact VUMI® Canada
View crucial information
Plan Summary, Certificate of Coverage, Policy Wording, and other relevant documents are all available here.
Obtain your VUMI® Canada Member Card
Download a digital version of your member card from MyVUMI™. This allows you to access benefits at different medical centers.
Online claims
MyVUMI™ allows you to submit a claim or view the status or history of your claims.
Send medical notifications
Access the online form and send medical notifications for any insureds in the policy.
Make your Premium payments online
Contact VUMI® Canada
When should you notify VUMI® Canada about scheduled treatments?
In order to receive scheduled medical services and guarantee direct payment to the provider (if applicable), insureds must notify VUMI® Canada at least 72 hours before a medical treatment. In case of a medical emergency, the insured must notify VUMI® Canada within 72 hours after such emergency.
Download the Notifications Guide here.
Notifications can be made in any of the following ways:
When should you notify VUMI® Canada about scheduled treatments?
In order to receive scheduled medical services and guarantee direct payment to the provider (if applicable), insureds must notify VUMI® Canada at least 72 hours before a medical treatment. In case of a medical emergency, the insured must notify VUMI® Canada within 72 hours after such emergency.
Download the Notifications Guide here.
Notifications can be made in any of the following ways:
By Phone
To notify a medical emergency within Canada, please use: Main Toll-Free Number: +1 800 879 4236
To notify a medical emergency within USA, please use: Main Toll-Free Number: +1 855 276 8864
For notifications outside of Canada or USA, please use the corresponding number from this list:
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From Mexico: | +52 (55) 41 70 3647 |
 |
From Guatemala: | +502 2 278 7023 |
 |
From El Salvador: | +503 2 113 0454 |
 |
From Costa Rica: | +506 4 001 5364 |
 |
From Venezuela: | +58 (212) 720 1730 |
 |
From Peru: | +51 1 718 5505 |
 |
From Brasil: | +55 11 3197 6670 |
 |
From Europe: | +52 (55) 41 70 3647 |
By Phone
To notify a medical emergency within Canada, please use: Main Toll-Free Number: +1 800 879 4236
To notify a medical emergency within USA, please use: Main Toll-Free Number: +1 855 276 8864
For notifications outside of Canada or USA, please use the corresponding number from this list:
|
From Mexico: | +52 (55) 41 70 3647 |
|
From Guatemala: | +502 2 278 7023 |
|
From El Salvador: | +503 2 113 0454 |
|
From Costa Rica: | +506 4 001 5364 |
|
From Venezuela: | +58 (212) 720 1730 |
|
From Peru: | +51 1 718 5505 |
|
From Brasil: | +55 11 3197 6670 |
|
From Europe: | +52 (55) 41 70 3647 |
Notification / Pre-Certification
Complete the Notification / Pre-Certification Form for a medical procedure or event. You will receive a confirmation email and our medical team will contact you shortly thereafter.
By E-mail
Send an e-mail to notifycanada@vumigroup.com with your policy information and the medical service you received or are due to receive, along with all related documents, such as medical reports, diagnoses, bills, etc.
If you need to file a reimbursement claim
To ensure a seamless process simply follow these steps:
If you need to file a reimbursement claim
To ensure a seamless process simply follow these steps:
Within the prescribed time notify VUMI® about the received or an upcoming medical service.
Send relevant medical reports, detailed bills and proof of payment for the treatment, along with the filled Claims Form. Download it here.
Within the prescribed time notify VUMI® about the received or an upcoming medical service.
Send relevant medical reports, detailed bills and proof of payment for the treatment, along with the filled Claims Form. Download it here.
Submit your reimbursement claims and supporting documentation via the following means:
Submit your reimbursement claims and supporting documentation via the following means:
Contact Us 24/7
No matter the time or your location, our team is always here to help!
Contact Us 24/7
No matter the time or your location, our team is always here to help!
Headquarters
170 Attwell Drive, Suite 690. Toronto, Ontario M9W-5Z5
Contact Number
Canada Main Toll-Free Number:
+1 800 879 4236
USA Main Toll-Free Number:
+1 855 276 8864
Headquarters
170 Attwell Drive, Suite 690. Toronto, Ontario M9W-5Z5
Contact Number
Canada Main Toll-Free Number:
+1 800 879 4236
USA Main Toll-Free Number:
+1 855 276 8864
